Description
Compensation Details:
$80,000 to $111,000 annual salary + bonus opportunities
Job Description:
Who we are
Excel Mechanical is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for an HVAC Install Supervisor in Tewksbury, MA. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware.
The HVAC Install Supervisor is responsible for the supervision of field technicians through constructing and leading the team with skills and extensive knowledge. This role is in charge of ensuring work is completed efficiently and in a timely manner by portraying strong examples of leadership.
What You'll Do:
- Supervise our technicians and jobs with company goals and growth in mind.
- Working alongside your fellow technicians in the field, facilitate a team atmosphere through skill, example, and attitude.
- Manage install teams, assigning multiple projects amongst each crew.
- Conduct daily technicians and job check-ins to ensure work is done correctly and efficiently. Track progress through forms, audits, monthly scorecards, and other methods.
- Conduct QC visits throughout the week, documenting the work performed by the company. Perform inspections on work completed to ensure the project has been completed to the satisfaction of the customer and the quality expected.
- Confirm all work is within local building codes and able to pass any necessary inspections.
- Interact with customers with a positive attitude, offering "the best customer service around."
- Coach technicians and apprentices to further improve their skills and grow within the department.
- Maximize training opportunities to increase the skill set of your team of technicians. Assist with training of apprentices and installers.
- Complete special projects and perform other job duties as assigned.
What you need to succeed:
- High school diploma or equivalent.
- 6+ years Residential HVAC install field experience.
- EPA Certification Required.
- NATE Certification is a plus.
- ServiceTitan experience is a plus.
- Advanced leadership and Labor Management Coursework is a plus.
- Able to pass a drug screening and background check (random testing may occur)
- Ability to set and achieve timeline goals.
- Proficient working with financial reports.
- Proficient in working with Excel and Word.
- Must be a self-starter and be responsible and accountable.
- Ability to multi-task and handle consistent workflow in a fast-paced environment.
- Quick learner, highly adaptable to new processes
- Good project management skills
- Well-developed interpersonal and communication skills
- Excellent problem-solving skills
Physical Requirements:
- Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday.
- Talk and hear, both in person and by telephone
- Use hands repetitively to operate computers and standard office equipment.
- Reach with hands and arms lifting up to 30 lbs.
- Ability to see up close and at a distance.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:
- Incentive/Commission/Bonus opportunities (Based on role / grade level)
- 401(k) retirement savings plan with matching company contributions, eligible on your first day!
- Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
- Warehouse Merchandise Discount!
- Paid time off & paid holidays (depending on role and month of hire)
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.nities.
- Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
- Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
* Benefits are provided in compliance with applicable plans and policies.
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About Ace Hardware Home Services
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.
Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.
Equal Opportunity Employer
Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
